Política de reembolso

Refund Window

We stand behind our products with a 30-day hassle-free refund policy. The eligibility period begins from the date you receive your order, giving you ample time to ensure your purchase meets your expectations.

Refund Eligibility

• Condition: Items must be returned in their original packaging and in good, resalable condition.
• Qualifications: Refunds are applicable for product quality issues or non-human-related damage.

1-Year Limited Warranty

For your peace of mind, we provide a 1-year warranty covering all product quality defects. During this period, any defective items may be repaired or replaced free of charge, subject to inspection.

How to Initiate a Refund

• Contact Us: Reach out to our customer support team with your order details and refund request.
• Approval & Processing: Upon approval, your refund will be issued to your original payment method within 5–7 business days.

Important Considerations

* Exclusions: Please note that refunds may not be granted for items damaged or lost due to customer mishandling or improper use.
* International Orders: For orders outside the US, additional shipping costs for returns or exchanges may apply. Please consult our support team for specific guidance.